User help

If you are experiencing issues, it is good practice to check your device in a "Test" using the below button.

Click the following button to test your device, connection, microphone, and web camera setup.

Note: This test is between you and the System, and does not actually make a call.

If you need further help after your test call, please fill out the following set of questions to get in touch with the Visconn ServiceDesk:

Frequently asked questions and Wiki are on the way!

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